Shipping and Delivery Policy

Last updated: December 4, 2024

Website: www.codeversestudio.com

At Codeverse Studio, we specialize in providing digital services such as website development, digital marketing, branding, and other IT solutions. As a digital service provider, we do not sell or ship any physical products.

1. Delivery of Services
All our services are delivered digitally and remotely. Depending on the type of service, delivery may include:

Access to a live website or staging environment

Delivery of design or marketing assets via email or cloud-based storage

Access credentials or links to completed digital products

Ongoing updates and revisions as agreed upon

2. Turnaround Time
Turnaround time varies based on the scope and complexity of the project. Estimated delivery timelines are shared at the beginning of each project and may be updated throughout the process.

3. Communication
Project updates, deliveries, and timelines are communicated through:

Email

Project management tools (e.g., Trello, Asana, Notion)

Direct messaging apps (e.g., WhatsApp, Slack – if agreed upon)

4. No Physical Shipping
As all services are provided digitally, there are no shipping charges and no physical deliveries. Any mention of “shipping” on invoices or documents refers only to digital transmission of deliverables.

5. Delays and Revisions
Delays caused by incomplete client input, late approvals, or scope changes may impact the delivery timeline. We strive to keep our clients informed and involved throughout the process to ensure timely delivery.

6. Support
Post-delivery support is included as per the service agreement or maintenance plan. For any urgent support needs, please contact us at hello@codeversestudio.com.